Description
Apprentice IT Assistant
The Company
The Bri-Stor Group consists of Bri-Stor Systems Ltd, Alpha Manufacturing Ltd & Atlas Coatings Ltd and we are based in Hixon, Staffordshire. We are a privately owned business employing approx 500 people across the group, making us one of the largest employers in the region.
We are looking to strengthen our IT team with the recruitment of an Apprentice IT Assistant.
The Role
To support the Group IT Manager in providing a comprehensive IT service for the Bri-Stor Group to enable it to meet its corporate objectives and business targets.
As an IT Assistant, you’ll be responsible for maintaining the company's IT network, servers, client devices and security systems, including investigating, diagnosing and resolving network, server, client devices and software problems, collecting IT usage stats, making recommendations for improving the company's IT systems and carrying out routine configuration and installation of IT solutions.
Key Accountabilities:
- To provide a range of administrative and clerical services to support the IT Department within the Group of Companies
- Maintain staff accounts for email, business systems and network
- Install and maintain hardware such as PC’s, Laptops and Printers
- 1st line Helpdesk Support for all hardware and software issues
- To create and prepare reports as required on a range of issues
- Ensure security patches/updates are applied to all Operating Systems and Software Applications
- To undertake project work as assigned by the Group IT Manager
- Liaise with 3rd party support
The Person
Desired Skills
- Good communication skills
- Attention to detail
- Ability to work alone or as part of a team
Personal qualities
- Professional manner
- Friendly and polite manner
- Good do attitude to work