Rest of UK
Salary Upon Application
Date Posted
25 August
Closing Date
29 September


Job Title: Branch Assistant

Location: BML Hayley Llandudno, Unit 6, Tremal Industrial Estate, Llandudno Junction, Ceredigion, LL31 9NF

Working Hours: 40 hours per week Monday to Friday, plus in 1 in 4 Saturday mornings (Additional working hours may be required)

Purpose: To undertake a multi-tasking general sales office role encompassing the handling of incoming telephone calls, the sourcing, purchasing and transaction of goods. Trade counter work and general administrative duties.  

Main Duties & Responsibilities

  • To be actively involved with telephone sales and enquiries, liaising with the Manager and encouraging good customer relations through first class service.
  • To actively promote the sale of Hayley products and services by phone, email and in person.
  • To source goods and products from approved suppliers, negotiating price and delivery to achieve profitable sales.
  • To actively participate in the response to emergency customer requirements whenever they arise.
  • To be involved in the warehouse to ensure the efficient issue and receipt of stock.
  • To ensure that the companies Health and Safety at Work policy is adhered to in all respects.
  • To efficiently handle customer requirements on the busy trade counter
  • To accurately select stock against picking notes, packing and preparing product for the daily van delivery runs.
  • To develop personal knowledge and skills to progress career within the organisation.
  • Adhere to all company policies and procedures.
  • To undertake other similar or associated duties as may be assigned to you which are consistent with the general level of responsibility of this job.

Skills & Requirements

  • Technical knowledge and experience within an engineering background in sales would be ideal, however is not essential
  • Good literacy and numeracy skills, proficient in IT skills
  • Good coordination and organisation
  • Good dependability and time management
  • Possess a passion for good customer service
  • Good communication skills
  • A clean driving licence would be beneficial, however not essential

To apply for this position, please email a covering letter with your CV to [email protected]