Description
JOB TITLE: Sales Administrator (Manufacturing experience essential)
LOCATION: Cradley Heath, West Midlands
SALARY: GBP20,000 - GBP25,000 PA (DOE)
HOURS: Monday - Thursday 8:30am till 5:00pm and 8:30am till 4:30pm on Friday.
BENEFITS: 25 days holiday + bank holidays (additional days holiday for your birthday after 1 years of service), company pension, free on-site parking and long-standing and welcoming team.
THE COMPANY: Well established, family owned manufacturing company who strive to go the extra mile for customers.
THE ROLE: Working within a close knit team of 3 you will provide a support function to the order administration team, Office Manager & Account Manager as well as providing an excellent customer service to both new and existing clients.
KEY DUTIES: Ensuring customer's orders are correctly interpreted, entered onto the order processing system and job sheets issued to production
Satisfying customer queries and general enquiries either by telephone or email
Maintaining contact with customers who have 'standing' orders, ascertain their weekly requirements and arrange call off with the conversion supervisor
Maintaining accurate records of finished stock held for customer call off and raise invoices when due
Ordering of material with suppliers and receipting it in Setting up of basic specs on the system and sending out quotes to customers
Liaising with the design department regarding sample approvals and artwork
Raising basic artwork requests on a web centre
Other office duties such as reporting and letter writing
THE CANDIDATE: Must have prior experience working within a manufacturing setting
Strong administration and customer service skills
Strong IT skills and confident using all Microsoft Office packages
Polite and professional telephone manner
Experience working in a fast paced environment
Driven and positive "can-do" attitude NEXT STEPS
To apply for this role please do so online or send your CV directly to.
If you have any questions about the position please contact a member of the team on: [email protected]