Workshop Engineer – Crick, Northamptonshire (Refurb)

Description

Assisting in the smooth operation of the workshop and yard at Crick, Northamptonshire. Responsible for completing all paperwork in a timely manner. Equipment should be inspected for technical inaccuracies and ascetics, always considering the customer impact and machine quality control. Ensure all machines have a Workshop PDI form completed, highlighting any issues or observations. Responsible for testing all workshop machinery in line with current Health and Safety guidelines.

Responsibilities & Duties:

• To service, maintain, overhaul, fault-find and rectify faults on the company’s products within the limits of training.
• To refurbish/restore used or hire machines to a high standard for resale, including assessing defects (mechanical and aesthetic), ordering parts and carrying out the necessary repairs in a cost-effective manner to maximise profitability.
• To keep a stock list of all used machines with associated grade, highlighting the eventual outcome of the machine.
• To assess returned used machines, and grade them according to condition, value, and estimated refurbishment costs.
• To add newly returned used machines to the stock list.
• Ensure the Crick machine yard is clean, tidy and organised in-line with company guidelines and health and safety requirements.
• To diagnose and calibrate the machines using the supplied diagnostic equipment, (training and support will be provided).
• To know the company’s past and present product range.
• To promptly report all minor, major or unusual defects on company products, especially new models or modified products.
• To know and understand how to use our internet based technical information sources: Hako Spare Parts Manuals, Hako Service Bulletins etc.
• To maintain company tools and property, reporting any defects to the workshop manager.
• To always practice good housekeeping.
• To accurately complete and submit worksheets and all other required documentation in a timely manner.
• To approach your manager whenever help or advice is required.
• To maintain a clean, tidy, and safe working environment.
• To undertake projects as required by your manager from time to time.
• To ensure that the Company’s Safety Regulations are always followed.
• To always operate at the highest professional and ethical standards.
• To always operate within the Company’s policies and procedures.
• At all times to promote a professional company image.
• You may be occasionally required to work overtime. You will normally be given notice; however it would be beneficial to be able to accept overtime at short notice during peak periods.
• Any other ad-hoc jobs as required

Personal Profile

Essential – (minimum requirements to be able to perform the job effectively/successfully)

Education & Training

• Good Maths and English skills (min GCSE or equivalent)

Skills & Experience

• Excellent communication skills both verbal & written.
• Highly organised with experience of working to fixed time critical deadlines.
• At least 5 years engineering experience within a workshop environment.
• A good understanding of automotive electrics, wiring diagrams and diagnostic tools.

The successful candidate will be required to have at least two of the below:

• Previous working experience of servicing and maintaining a range of petrol, LPG and diesel equipment.
• Previous working experience of servicing and maintaining battery powered vehicles/machines.
• Knowledge/previous experience in using vehicle/plant diagnostic equipment.
• Knowledge of hydraulic systems.

Desirable/Advantageous

Education & Training

• Educated to minimum of ‘A’ level or equivalent;

Skills & Experience

• Previous experience in the cleaning equipment, plant or similarly related industry.
• Good working knowledge of MS Office suite of programmes
• Good working knowledge of SAP

Interpersonal & Behavioural Skills – (To include core competencies)

• Development potential – Will either have the potential to move a minimum of one further level in the organisation or remain in role and develop into a respected senior specialist.
• Customer centricity – Must have the ability to think beyond the status quo in order to ensure the organisation exceeds our customers’ expectations.
• Drive – – Fully focused on delivering high levels of customer service.
• Personal impact – Perceived as an energetic individual by both the customer and the rest of the Hako organisation.
• Tenacity – Will always strive to achieve goals irrespective of the perceived size and extent of obstacles.
• Risk taker – Not afraid to take risks and challenge deeply embedded organisational beliefs.

Other

• Display the Company’s Core Competencies and behaviours at all times – CP 002