Description
Do you enjoy the buzz of working in a busy sales office, where you are not only supporting a team of driven Account Managers, but you also get to help customers with a wide range of queries on a daily basis? If being super organised is your strength and you love to have your finger on the pulse of everything that’s going on, then we may just have the perfect opportunity for you…
Our team of experienced Sales Administrators sits at the heart of our thriving business providing highly valued support with handling calls, emails, booking meetings, preparing contracts, and producing sales reports, to ensure the team achieve their targets. If you are seeking a new challenge and would welcome the opportunity to join a successful team then we want to hear from you. You will get lots of variety and work with some great people!
So that’s what we are looking for, but why work for OGL IT Solutions?
OGL IT Solutions is the specialist managed IT services division within the highly successful OGL Group.
OGL is at the forefront of the technology industry, partnering with some of the biggest global players in IT and cyber security. Our team of highly qualified engineers and installation teams also work closely with our cyber security division, CyberGuard, to deliver robust and secure IT services and solutions.
And we’re growing, which is why we are seeking dynamic, motivated and talented people to come and join our team!
We offer fulfilling careers, personal and professional development and a great working environment. Having started from humble beginnings in 1976, we value our heritage and the solid enduring foundation we are built on, but we have continually evolved to remain at the forefront of the technology industry.
You’ll be working alongside almost 300 highly skilled, talented, ambitious individuals who work together to deliver best-in-class solutions and a first-class service to our customers. We actively support internal progression and personal development if you want it, and there is immense job satisfaction to be found at OGL, with a culture that supports staff, listens to ideas and includes people at all levels in the decision-making process.
Our fantastic employees are proud to work for OGL IT Solutions, and you will be too if you join us as we continue to expand.
Now for the detail…
Job Spec...
- Job Type: Permanent - Full-time
- 38.25 hours (Monday to Friday)
- Location: Kidderminster
- Salary: Competitive
- Team: IT Solution Sales
Benefits...
Our staff work hard, and we appreciate their commitment. That’s why we want them to feel valued. We have all the standard benefits you expect from most employers plus a few extras too…
- 25 days holiday plus 8 bank holidays
- Private healthcare
- Free on-site parking
Key Responsibilities...
- Dealing with telephone calls and managing emails on behalf of several Account Managers
- Liaising with members of the Account Management team following customer meetings, creating visit updates and actioning associated tasks
- Creating, amending and processing contracts for the various services provided by OGL to include new business sales and retention of existing contract base
- Dealing with customer contract and invoice queries
- Checking and formatting sales proposals and liaising with other departments within the business, when required
- Management and tracking of sales figures, producing reports and presentations
- Liaising with customers, suppliers and internal personnel
- Producing and maintaining customer schedules and keeping CRM systems up to date
- Booking appointments with customers for the Account Management team
- Providing reception cover on a rota basis
- Completing general administration tasks to support the team
Skills & Experience...
Essential Skills & Experience...
- Experience and/or skills within an admin and/or sales environment
- Excellent organisational skills
- Able to multi-task, with a high degree of accuracy
- Exceptional written and oral communication skills
- Able to absorb and retain information quickly
- Competent with Microsoft Office, in particular Excel, Word, PowerPoint and Outlook
- Experience of reporting performance figures
- A commitment to creating a first-class customer service environment
- Experience of working in a team
Desirable Skills & Experience...
- Knowledge of Microsoft PowerBI would be an advantage
We reserve the right to close any vacancy from further applications when we have received a sufficient number of applications from which to make a shortlist. Please ensure you apply without delay if you wish to be considered for this role.