Description
MyWorkwear is looking for a highly motivated and hardworking Sales Administrator to join our dynamic inbound sales team. You will be responsible for providing essential support to the sales team, assisting with the creation of quotations, tenders and proposals for prospective and existing customers, and managing smaller sales enquiries. You will play a key role in ensuring efficient sales processes and maintaining strong relationships with clients.
About Us
MyWorkwear is one of the UK’s leading suppliers of embroidered and printed clothing. Based in Telford, Shropshire, our skilled team produce thousands of garments per week, supplying companies, large and small, from across the UK. We use state-of-the-art embroidery and heat transfer machines to brand uniforms for clients as diverse as Vimto, Oxford University and the NHS.
With over 45 years of experience in the industry, our office and production staff pride themselves in their knowledge of workwear and uniforms. As a small friendly team, we aim to provide the highest level of customer service, quality products and great value every day, by putting our customers' needs at the heart of everything we do.
At MyWorkwear we aim to provide a fantastic working environment for all our staff. We strive to be a friendly and inclusive workplace and have a diverse team of people who share a passion for providing excellent service and quality workwear.
We actively encourage on-the-job training, with our longer-serving team members always happy to share their extensive knowledge, and are open to supporting career development through other routes such as apprenticeships.
Our aim is for MyWorkwear to be a place where people want to come to work and given some team members have been with us for over 30 years, we think it may well be true.
About the role
As a Sales Administrator, you will play a vital role in supporting the sales team, ensuring smooth processes and top-tier customer experiences. Your responsibilities will include:
- Quotations and Proposals: Assisting in the preparation of quotations, tenders, and proposals for both new and existing customers.
- Customer Support: Handling smaller sales enquiries and engaging with prospective customers via phone, emails and the occasional face-to-face meeting to understand their needs.
- Sales Processes: Maintaining accurate records in the company CRM and ERP system, attending sales meetings, and identifying opportunities for process improvement.
- Team Collaboration: Providing general administrative support to the sales team and contributing to team success.
About you
We’re looking for someone who brings:
- Experience: A background in sales administration or customer support (industry knowledge is a plus, but training will be provided).
- Skills: Proficiency in IT and CRM systems, excellent communication and interpersonal abilities, and a sharp eye for detail.
- Attitude: A proactive, adaptable approach and a commitment to delivering outstanding customer service. The ability to engage politely and effectively, not only with customers but also with colleagues and other stakeholders. A commitment to going that extra mile.
You’ll thrive in our busy, high-pressure environment and share our passion for putting customers at the heart of everything we do.
Benefits
At MyWorkwear, we believe in looking after our team. Benefits include:
- Anniversary bonus
- Company events
- Financial planning services
- Free fruit
- Employee assistance programme
- Subsidised tuck shop
- Christmas hamper
- Company events
- Employee discount
- Auto enrolment pension scheme
- Discounts and freebies from retailers
- Free parking
- Referral programmes for recruitment and sales leads
- Learning and development opportunities
- Free tea, coffee & cold drinks
Job Type: Full-time
Pay: From £25,500.00 per year
Benefits:
- Company events
- Employee discount
- On-site parking
Schedule:
- Day shift
- Monday to Friday
Work Location: In person