Description
Job Title: Service Technician
Reports to: Service Manager
Location: Nationwide
Office Location: Kings Norton, Birmingham
About Industrial Washing Machines Ltd
This is an exciting opportunity to join the IWM (Industrial Washing Machines) team.
Operating as a family run company for over 40 years, IWM design and manufacture washing and sanitising solutions for multiple industries globally, including food, pharmaceutical, healthcare and logistics.
We are proud to have sold products in over 50 countries with everything manufactured at our Kings Norton site.
As a company, we are passionate about our products and people and are always looking to improve and grow both.
The role
Our field service work level is continuously growing, and we require a Service Technician to help us fulfil the demand. The successful candidate will be required to work as part of our small but experienced Service team with a focus on commissioning, conducting preventative maintenance, servicing and repairing IWM equipment at customer sites across all of the UK. There is also potential great travel opportunities internationally.
Experience as a Service Tecnician, Service Engineer or Maintenance Engineer is essential as is someone that is prepared to learn from our experienced team.
Key duties and responsibilities may include:
- Carrying out commissioning of new equipment
- Repair, service and maintenance - planned and reactive
- Perform fault finding tasks on both electrical and mechanical systems
- Attend breakdowns to diagnose and repair
- Conduct customer training
- Providing detailed reports on work completed
- Control of spare parts
Essential criteria:
- A full UK driving license with less than 6 penalty points (endorsements)
- An electrical background and understanding of electrical systems
- Fault finding skills including diagnostic and testing
- Mechanical skills in installation and repairs
- Willingness to learn
- Good communication skills with both colleagues and customers
- Strong work ethic
- Prepared to travel the UK
- Prepared to stay away from home on occasions
- Prepared to work outside of standard hours as required
Desirable criteria:
- Experience in Tig welding
- Experience working with conveyors
- Experience working with pumps and gearboxes
Employee benefits:
- Profit related annual bonus
- Free uniform
- Company vehicle
- Daily expenses
- Full travel expenses
- Mobile phone and tablet
- Flexible and regular overtime paid at x 1.5 after 39 hours
- Opportunity to develop your skills in different areas
- Access to BUPA Employee Assistance Program
- Quarterly team building activities
Standard working hours:
Monday – Friday: 07:30am – 16:00pm
Flexible overtime after 39 hours worked (paid at x 1.5) subject to availability
Voluntary weekend work avaialble subject to avaialbility
Salary:
A competitive package will be available to reflect candidate experience within the range of £14.00 – £16.00 per hour
All applicants must demonstrate through their application, how they meet the criteria for the position. The responsibilities for this job are included but not limited to those listed above. This full-time role will be based Nationwide with regular visits to our office in Kings Norton, Birmingham.
