Location
Milton Keynes
Salary
Salary Upon Application
Date Posted
2 May
Closing Date
31 May
Term
Permanent
Description
About the job
As part of the BASF group, Chemetall develops and manufactures tailor-made technology and system solutions for applied surface treatments. The products help protect metals from corrosion, facilitate forming and treatment, clean, degrease and prepare parts optimally for the painting process and ensure excellent coating adhesion. Chemetall’s globally established product ranges, for example Oxsilan®, Gardobond®, Ardrox® and Naftoseal®, play a leading role in in a variety of industries and end markets including automotive, aerospace, aluminium finishing, metal forming and plastic recycling.
As part of the technical support team you will play a pivotal role within the company working closely with sales, R&D, laboratory services, and customer support across all segments. The role is very varied and will include offering product advice, developing and optimising new processes, supporting customers to implement new technologies, trouble shooting, testing and training. It is a role where the knowledge and experience you build about our products will directly help our customers be more successful, and ultimately grow our business.
ROLE
As part of the technical support team you will play a pivotal role within the company working closely with sales, R&D, laboratory services, and customer support across all segments. The role is very varied and will include offering product advice, developing and optimising new processes, supporting customers to implement new technologies, trouble shooting, testing and training. It is a role where the knowledge and experience you build about our products will directly help our customers be more successful, and ultimately grow our business.
Main Responsibilities
Qualifications/Skills
Benefits
Responsibility from day one in a challenging and varied environment, working individually and as part of a global team. Further training will be provided based on needs and will include time with segment and product champions. At BASF we offer a total package which includes not only an attractive salary and bonus but also benefits including a defined contribution pension scheme; private healthcare and life insurance to name a few. We are happy to talk flexible working.
We believe that diversity and inclusion make the difference. Only when people with diverse backgrounds come together, contribute their various experiences and attitudes, and look at challenges from different perspectives, will creative innovations and ground-breaking solutions be created. We celebrate diversity and we actively promote an inclusive work environment. In the UK we have an active Diversity & Inclusion Strategy Action Group and work closely with external partners Inclusive Employers and WISE. We are an equal opportunities employer. All employment decisions shall be made without regard or reference to age, gender, race, religion, disability, sexual orientation, marital status and other protected characteristics.
About Us
Operating in the UK since 1880, BASF currently has 11 locations across the UK, from Littlehampton on the South Coast of England to Callanish on the Isle of Lewis in Scotland. Our UK headquarters are in Stockport, Greater Manchester and that’s where our sales and services teams are based. From our six manufacturing sites across the UK, we supply raw materials to most industries including agriculture, automotive, chemicals, construction, energy and pharmaceuticals. You can find out a bit more about where over 700 people from our amazing BASF team work here https://www.basf.com/gb/en/who-we-are/BASF-in-the-United-Kingdom.html
As part of the technical support team you will play a pivotal role within the company working closely with sales, R&D, laboratory services, and customer support across all segments. The role is very varied and will include offering product advice, developing and optimising new processes, supporting customers to implement new technologies, trouble shooting, testing and training. It is a role where the knowledge and experience you build about our products will directly help our customers be more successful, and ultimately grow our business.
ROLE
As part of the technical support team you will play a pivotal role within the company working closely with sales, R&D, laboratory services, and customer support across all segments. The role is very varied and will include offering product advice, developing and optimising new processes, supporting customers to implement new technologies, trouble shooting, testing and training. It is a role where the knowledge and experience you build about our products will directly help our customers be more successful, and ultimately grow our business.
Main Responsibilities
- Provide technical support for customers and Chemetall staff in line with business management needs.
- Manage customer product queries and process optimisation.
- Manage internal and external test programs to help introduce new products, handle technical requests, and optimise production lines.
- Promote and communicate new technologies.
- Provide customer training for product use, product safety, processing, and effective line monitoring.
- Work with product management and global technology centres, to develop and introduce new products and technologies.
Qualifications/Skills
- Minimum bachelor's degree in a relevant subject (science or engineering) and experience of metals, surface treatment or coating technologies.
- Practical experience in conducting experiments and problem-solving.
- Experience of managing customers.
- Excellent analytical, time management and communication skills are required.
- Possession of a valid drivers license.
Benefits
Responsibility from day one in a challenging and varied environment, working individually and as part of a global team. Further training will be provided based on needs and will include time with segment and product champions. At BASF we offer a total package which includes not only an attractive salary and bonus but also benefits including a defined contribution pension scheme; private healthcare and life insurance to name a few. We are happy to talk flexible working.
We believe that diversity and inclusion make the difference. Only when people with diverse backgrounds come together, contribute their various experiences and attitudes, and look at challenges from different perspectives, will creative innovations and ground-breaking solutions be created. We celebrate diversity and we actively promote an inclusive work environment. In the UK we have an active Diversity & Inclusion Strategy Action Group and work closely with external partners Inclusive Employers and WISE. We are an equal opportunities employer. All employment decisions shall be made without regard or reference to age, gender, race, religion, disability, sexual orientation, marital status and other protected characteristics.
About Us
Operating in the UK since 1880, BASF currently has 11 locations across the UK, from Littlehampton on the South Coast of England to Callanish on the Isle of Lewis in Scotland. Our UK headquarters are in Stockport, Greater Manchester and that’s where our sales and services teams are based. From our six manufacturing sites across the UK, we supply raw materials to most industries including agriculture, automotive, chemicals, construction, energy and pharmaceuticals. You can find out a bit more about where over 700 people from our amazing BASF team work here https://www.basf.com/gb/en/who-we-are/BASF-in-the-United-Kingdom.html