What new responsibilities have you taken on within the last year?
One of the biggest changes over the last year for me has been the independence I’ve been able to have. Using the skills I’ve learnt from shadowing the experienced Direct Air engineers and knowledge from college work I am now able to get stuck in and carry out jobs myself.
When I first started at Direct Air I was assisting the Installation Engineers regularly, but recently I’ve been more focused on Servicing which I think suits my skills and abilities really well. Along with the service work I’ve been carrying out, I’ve also attended break downs at sites to investigate what the issue is with the compressed air systems in order to get a quicker response time for customers and get the problem resolved as soon as possible.
Despite this increase in independence, I am still very early on in my apprenticeship, meaning I continue to go to senior engineering colleagues at work for reassurance when I’m faced with challenges I haven’t come across before. Knowing I have a helpful team around me provides me with even more confidence to explore more capabilities.